Ray White Murrumba Downs

Testimonials

• Good evening Jason Just wanted to bring to your attention the wonderful job David Melville does for us managing our property at 2 Dumaresq Crescent, Murrumba Downs. We are always kept well informed on every detail pertaining to the property in a prompt & courteous manner & we could not be happier with him as our property manager. He is a credit to your business as we're sure you're well aware. We also appreciate the local information sent out by your agency from time to time which we find very helpful. Regards Des & Meredith Siemsen

  Des and Meredith Siemsen –

• Being an interstate investor I was not up to date with Brisbane's property prices and what yields rental properties where achieving in the area. I had to lease our investment properties quickly but we weren't sure of value. Having voiced this as a concern our agent backed up his appraisal with past results sending us the relevant information to help us make our decision quickly. Consequently our property was leased before completion and we were so impressed we decided to give Jason Smith the management of our remaining Brisbane properties. We are happy to use his services for any future property transactions. Russell Potts Sydney NSW

• My experience with Jason and his team at Ray White Murrumba Downs was the best and fastest service I have every received in my experience with dealing with real estate agents. His customer service was fantastic and in my opinion he went well beyond his responsibilities, helping me with more than just renting my house in an exceptional quick time. His experience was obvious with his wealth of knowledge in the local area and metropolitan Brisbane. Jason has also helped me in planning for my future in investing in property; I will definitely be utilizing his services again and will be happy to recommend Jason to anyone. Clint D'Souza

• It is a pleasure to write to you and to thank you so much for what I consider the rare client service that we received from an industry so devoid of many basic courtesies. To anyone reading this it is important to hear 'no waffle' and just the bones of fact. This is what you gave us: •Consistency in service and communication, we received calls immediately after you knew something, there was no cliff hanging! You were on the job. •Absolute professional integrity throughout the whole sales process, you told it as t was. •Would I recommend you? I already have and more, if I choose to sell here and I may, you are the only agent I would choose. •Up front sums it up! This is a factual written affirmation from my wife and I to your professionalism, you may give my phone number to anyone who you feel would benefit from a verbal testament. Eric Thain Dohles Rocks Resident

• In an industry with so many Agents offering their services it is often hard to determine who is willing to take action for their words. Everything that had been explained to me prior to placing my property on the market had become reality once the ball was rolling. To say I was impressed is an understatement; my property was sold within 2 weeks of being listed and at list price! Being able to trust an agent has been a fear of mine since first entering the property market 4 years ago. I have now found a team that is dedicated to honesty and integrity and I now have confidence in both selling and buying in the future. Matthew Murphy North Brisbane

• As an experienced investor I have bought and sold numerous properties in my time. After deciding to offload my Brisbane CBD portfolio I was referred to Jason Smith (Ray White Murrumba Downs) by a business partner. I was impressed with the professionalism and efficient communication I received during this process. I have no hesitation in recommending Ray White Murrumba Downs to assist my friends or family to achieve their property goals. Craig Connell- Sydney

• Hi Jason This letter is well overdue as I have wanted to express my absolute appreciation for all you have done for me over the past 18 months (could even be more). When I placed my property in your hands I was hoping that I had chosen the right Real Estate and Representative to sell my property. I can confidently say that I have, and feel that you have even achieved more than I expected. I know that we have not sold my house yet, but that was because of unfortunate hurdles that have been thrown in my way and without your help I could not have been able to solve. Until the market picks up you have again provided great tenants for me and have kept me in the know the whole time. I know this will continue which gives me peace of mind. Jason, I can only thank you and would recommend your skills and professionalism to anyone who comes my way. I also hope that you will pass this email to the head office of Ray White as I am sure they already know you are such an asset to their Organization. Kind Regards Julia Dietz

• We recently purchased a house within the Northquarter Estate at Murrumba Down. The agent was Jason Smith, Principal of Ray White Murrumba Downs. Jason is a highly experienced agent with a level of professionalism and expertise that one does not always experience in this highly competitive industry. We found him to be a person of deep integrity who was very open, understanding and appreciative of our situation during the negation stage. Jason loves his work, and gains a great deal of fulfilment in serving both vendors and buyers. Between the signing of the contract and settlement Jason was extremely helpful and supportive – nothing was too much trouble with him, and when we encountered a hitch in the transfer of utilities at the home, Jason went the extra mile to have the issue resolved. For anyone who is contemplating buying or selling property within the Murrumba Downs area, we would highly recommend Jason Smith and Ray White Murrumba Downs without reservation. Mark and Kerri Setch

• To Whom It May Concern, We have enjoyed our experience with Jason Smith at Ray White Murrumba Downs as his customer service; professionalism; results and attention to detail are the best we have experienced with our investment properties. We have two properties with Jason (one at Murrumba downs and one at Bridgeman Downs) and he has done time and time again in delivering great tenants, with above market rent with zero down time. I will definitely be utilizing his services again and will be happy to recommend Jason and his team to anyone needing his services. Atma and Jyotika Ram Murrumba Downs and Bridgeman Downs Investors

• Hi Jason, Liz and I just wanted to pass on how impressed we have been with David in managing our two Murrumba Downs properties. We recently had a tenant in arrears and another long term tenant leaving. These issues had the potential to result in loss of rent for both properties at the same time – thus we were very keen to see that this was either avoided or mitigated as far as practical. David managed both these issues successfully. In the case of the rental arrears the tenant is now up to date and paying rent automatically through direct debit and a new tenant has been found for the second property. David has kept us fully informed, is professional and fully across the detail of each issue. He has also been receptive to our input in managing these issues. I just wanted you to be aware of our positive experience in dealing with David and acknowledge the excellent job he is doing. Kind Regards Terry Shaw Managing Director

• Hi Jason, Your office currently manages two of my investment properties under David Melville. One at Kallangur and one at Mango Hill. The properties are starting to need some attention as they begin to age and it is necessary to have a property manager that has the landlord's interests at heart to ensure things are taken care of while leased and on re-leasing. I would like you to know that over the many years I have been a property investor David is the most professional and genuine manager we have had. He takes the time to call in on the things that matter, to ensure we are kept up to date, and constantly has us feeling that we, and our properties, are really being taken care of. In fact, I wouldn't be surprised if ours were the only properties that he looks after! He really is that good. I wanted to pass this on to you so you can appreciate the quality you have in him, and also to ensure that you do all you can to keep him! I know that properties managers can come and go, but this one needs hanging on to with both hands. Regards, Steve Hardy Kallangur and Mango Hill Investor

• Dear Jason, I would like to express my thanks and appreciation for your professionalism and the prompt and successful sale of my home at 8 Lenae Court, Murrumba Downs. The result exceeded my expectations and I have no reservation in recommending you to others who would like to experience a smooth, painless sale. I was particularly impressed in the way you promptly attended to advertising and marketing, keeping me updated with any progress and especially with your advice during the whole process. Your supply of information regarding Vendor Reports and Campaign Performance was impressive and kept me fully informed without having to pursue you for information. I have sold a few properties previously and have not experienced a service such as this. Many thanks again for your hard work resulting in a successful sale. Michael Wisniewski.

• Dear Jason, I would like to thank Jason for selling my home on Marsden Rd Kallangur. I had it listed for over 12 months with another well know local real estate company and they could not sell it or gave me the advice I needed to get it sold. Jason sold it in 4 weeks with just 4 open houses and it was a done deal. Selling, buying or renting I know where I will go from now on with the real estate that gets results! Ray White Murrumba Downs. Thankyou once again Joanne White

• Dear Jason and Sue-Ann, I am just writing this note to say thank you for your professionalism in taking care of the sale of my home. Having lived there for over 30 years I did have a lot of memories about the home and you just made the transaction run smoothly and made me feel comfortable the entire way through the whole sales process. It wasn't an easy sale I know and Ken and I were totally happy with every aspect of you handling it, the time it took to sell through to the price you achieved, we thought was fantastic! Our family have now changed your name to The Sales Wizz!!!!!! Regards Mrs Margret Harrip Kallangur Resident for over 30 Years.

• Hi Jason, I just wanted to drop you a line to comment on your staff member David Melville. Since he has started managing my investment property for you, I have repeatedly been impressed by his service and attention detail. He is always exceeding my expectations in speed and thoroughness of following up any inquiry and mediating concerns myself or my tenants have. As this is my first property he has also been proactive in giving me his non bias opinion on problems as they arise. I like that he brings to my attention potential issues he notices due to his knowledge, which I miss due to my lack of experience. Not just highlighting a problem but also suggesting a solution at the same time. My previous history with "bad apples" in the real-estate business, had me concerned as to what pitfalls I may incur in my endeavour. But David genuinely leaves me feeling confident that property is in very good hands. I know I have complimented you on your staff choice on the phone, but I thought I would go to the effort of putting it in writing as often compliments are too few and far between. Cheers Ben Burford Griffin Investor

• Dear Jason, Often people write letters of complaint when they feel something isn't right. Likewise when someone does an outstanding job we often don't take the time to say thank you. Well, Gaye and I just want to say thank you. Thank you for being straight with us. Thank you for working hard for us. Thank you for listening to us. Thank you for selling our home and helping us buy that block of land. We especially appreciated your matter-of-fact manner you possess, just telling it like it is and not sugar coating it. We know our particle circumstances made it difficult at times for you expertise and advice while working with our interest in mind. We will most certainly recommend others we know to use your services due to our very positive experience. Thank you again, and it is almost pointless wishing you the best of luck, with a work ethic and customer focus like yours you will be successful. Thanks again, we have very much appreciated working with you. Regards Trevor and Gaye Ruthenberg.

• To Ray White Murrumba Downs. Derrick & Allison McDonnell would like to thank Jason Smith for the quick, hassle free sale of our property at 4 Macleay St Murrumba Downs. Jason was straight forward with his appraisal of our property but was happy to address our views on the pricing and selling points. Our property was sold after 1 day on the market for the price we were after which at the time is a record sale for the street. Jason knew the price we would accept and the price we wanted and handed us a contract with the price we wanted. Thanks Derrick & Allison McDonnell.

• Hello David, I'd like to thank you & all of the team at Ray White Murrumba Downs for the professional, friendly & efficient manner in which you dealt with me during my 2 year tenancy. I have no hesitation in recommending your office to manage other people's properties, including my own in the future. Regards, Peter Topp 5/78 Curwen Terrace Chermside 4032

• We found Jason Smith and his team at Ray White Murrumba Downs to be extremely helpful during our search to find the perfect family home for our needs. Jason the entire time listened to our needs and buying requirements and only showed us properties that was suited for our needs. Not like other real estate offices and sales people in the local area we have been dealing with who seemed very pushy and we only looking for a quick sale, did not listen to our needs like Jason did. Jason took the time to show us multi properties and gave us fantastic advice about the buying process but also the pros and cons of the local area. This helped Quyen and I make the decision to buy the right house in the right area which we are very happy with. I can highly recommend Jason and his team to anyone buying or selling real estate as his honesty and professionalism is the best I have seen in the industry thus far. From this day forward we will only talk to Jason and his team when it comes time to sell or buy another property. Once again thank you Jason for finding us our dream home and making this experience stress free as we are both very satisfied home owners. Fred and Quyen Uhle Murrumba Downs

• Dear Jason, Barbara and I would like to take this opportunity to thank you and you staff in the purchase of our home. Firstly Jason your dedication and professionalism is a credit to you and your Company. I found that Sue-Ann, David, Joshua and Larissa are also a credit to you as your attributes have been instilled into them. You and your team made a very stressful situation easier to bare. Your negotiation skills and your sense of fairness and of course your knowledge of all things Real Estate is invaluable. I'm of the firm belief the vendors achieved a fair price for their wonderful home and they would be pleased with the outcome. I'm very grateful for you putting yourself out to meet us at the property at a moment's notice so that we could meet our trade's people there. I have not experienced such a genuine and thoughtful person as yourself and we will be recommending you and your team to our friends and family. Please thank you team on behalf of us and a big thank you to yourself. Kind regards, Vince and Barb Sanderson

• Dear Jason, I am writing to thank you again for the excellent work you did for me over the past two months. The task was not an easy one as it involved selling a somewhat unusual home with little mainstream appeal in a market that was still very slow and cautions. You very competently dealt with a number of challenges arising along the way, including two contracts that were terminated due to circumstances beyond your control and lengthy negotiations with potential buyers. As you know, I selected your agency after interviewing representatives from the five major local real estate offices. My decision was based on your very realistic advice on the market value of my home, your impressive knowledge of the market, your professionalism and personal integrity. You promised a highly transparent and consultative marketing campaign and sales process and I this is exactly what you delivered, resulting in my home being sold a third time within a relatively short period of time for an excellent price. I was particularly impressed with the detailed property reports which provided prompt feedback on the level of interest and number of potential buyers after every "Open Home". You and your team were always approachable and available to discuss issues and to provide advice. I am very happy for you to use this letter as a reference for future clients seeking the services of a truly outstanding real estate team With Best regards, Christa Michaelis 0403 871 177 c.u.michaelis@gmail.com

• Some real estate agents want to play games but Jason Smith is not one of them. Jason has recently helped us to buy and to manage a property at Kallangur. Our experience in dealing with Jason and his office is always pleasant and straight forward in which we appreciated due to our busy lives as investors. When buying the above property for investment, I told Jason what price I am willing to pay for that house and Jason did confirm that the amount we paid would be accepted before signing the contract. Jason did not try to ask me to increase the price as he was honest from the start and clearly stated that the amount we quoted would be accepted, in the past we have dealt with a lot of agents that have put us off and told us one thing and ended up delivering another. Within ½ hour, Jason prepared the contract, had it all agreed and signed which was a great result for us leading in the Christmas period. Unlike other real estate agents, Jason does not make lots of broken promises. He had just given us reasonable/sound advice and realistic expectations in which he delievered in finding us a tenant before the property settled with no down time. The result speaks to itself and we are over the moon to have found a reliable honest agent. Jason and his team have found good tenants for us without any downtime and the tenants moved in on the day of settlement. If you wish to engage a professional, high-performance and trust-worthy real estate agent, I do not hesitate to recommend Jason Smith. If you need to contact me about this reference, please do not hesitate to call me on 0417 200 424 or email me at david.tran@austrade.gov.au David Tran 0417 200 424 david.tran@austrade.gov.au

• Dear Jason, Thank you for the recent sale of my investment home at 47 Parkway Crescent Murrumba Downs. My utmost recommendations to you and your firm for the prompt and professional service that you have provided. The information that you have provided was accurate and tactfully straight down the line resulting in good advice and perspective in having the property sold only within a very short time frame. I have seen over the time I have known you as a local professional in the area (about 4 years now) to always act within the frames of honesty and integrity. The experience as a whole was not stressful in your care and your communication level was most impressive. The professional progress reports and effort placed into your service as a whole is far above the local competition. I can certainly see that you care not only for your clients but you care about what you do and how you can do it better than the rest. As I am in the real estate industry myself I can really appreciate what you have managed to accomplish as a true local in the area. Kind regards, Paul Coetzee PROPERTY ADVISER Licence 3656380

• Good afternoon Jason, May I just say that you have been an absolute pleasure to deal with from the very beginning; you have been nothing but a true professional and have made the entire buying process so easy for me, especially as a first time home buyer. I had no idea how the process worked and to be honest you helped me out even more than my own mortgage broker; you took it upon yourself to assist me in every way possible in spite of your own busy schedule. You were also extremely accommodating in terms of inspection times and email/phone communication considering my own working hours. I would recommend your services to anyone considering buying a home and I thank you sincerely once again. With kindest regards, Melinda Levy | Major Accounts Executive CouriersPlease Pty Ltd

• To Whom it May Concern, I have had dealings with Jason Smith, principal of Ray White Murrumba Downs, for a period of four years from 2010. For the majority if that time Jason's team managed my rental property at 9 Oisin St Murrumba Downs in the Pineapple Ridge Estate. After initially securing an outstanding tenant for the property it was subsequently managed in a very professional manner. At all times, the property Management Team were responsive and courteous to my and the tenants needs. Upon deciding to sell in late 2013 I had no hesitation in appointing Jason as an exclusive agent. My confidence was well founded as a sale was secured in a very short space of time and for a great price I was happy with. Jason's experienced advice made what could have been a stressful experience a very positive one. I would have no hesitation in recommending Ray White Murrumba Downs to anyone that is eother thinking of selling or renting their property out. Regards Leigh Dinnison

• DARYL CHANDLER Hello Jason , We are nearly settled in now and would like to take this opportunity to thank yourself and the rest of the team at Ray white murrumba downs for your Profesional and personal service for assisting our family to buy our new home. A special thank you to you Jason for being a "man of your word" a rare thing these days and being able to be very flexible and accommodate our needs with the property . Once again thank you and we would not hesitate in recommending your service to anyone looking to buy or sell . The Chandler Family .

• We were referred to Jason Smith of Ray White, Murrumba Downs, approximately 3 years ago after deciding to sell our investment property on the North coast of BRISBANE approx. three quarter of an hour's drive from Jason's office. We have had other propertied over the years and due to the unsatisfactory way our business was handled by the local agent we were reluctant to repeat the experience. From the moment we met Jason we were impressed with his attitude towards business. He came prepared with facts and figures in relation to properties that had sold within the area and had prepared a business plan that made sense. Mary and I have owned and operated a successful IT business for 18 years and could instantly relate to his thorough and well-presented strategic proposal which to our delight also made prolific use of modern digital technologies via email-internet. His commission structure was explained upfront and we were promised that on the basis of a sole agency we would bears no cost for any advertising which included a large, quality signboard which promoted the exclusive features of our property. Although the real-estate market had been seriously affected by the recent Global Financial crisis Jason was able to negotiate a successful sale within a matter of months. Two and half years later we decided to sell our principal place of residence in Murrumba downs (1km from Ray White office) which also incorporated our office/workshop. Due to the excellent service we had experienced from Jason we automatically offered him the sole agency listing. Jason adopted the same approach he used with our investment home. He stressed it was important to promote a price range which would reflect the value of the property and yet create immediate interest from potential buyers. We looked at the advertised price of similar properties in the area and noted that they had been on the market for a considerable length of time which appeared to be the result of being overvalued by other selling agencies. As we had already purchased a new property we did not relish the thought of waiting 3 to 6 months for a sale even though we may achieve a slightly higher margin which would be easily offset by the costs of trying to financially juggle two properties simultaneously. We agreed on price structure and Jason immediately went into marketing mode. We signed the relevant authorization documents two weeks before Easter 2014 and within Days Jason had the signboard erected, emailed all his database prospects and uploaded property details and onto realestate.com and organized a month of Open homes. Jason decided to conduct the first Open Home on Easter Saturday. Knowing the Australian holiday mentality towards Easter and the projected fine weather outlook we were dubious that anyone would even attempt to inspect. We were wrong. Three inspections took place and the first couple (one of Jason's database prospects from his email-out) to walk across the door requested a further inspection on Easter Monday and signed as contact the next day. The rest is history and the property settled in an accordance with contract conditions 2 months later which gave us enough time to organise the relocation of both home and business. We have found Jason to be totally honest, reliable and accessible. We received constant feedback at every step of the sales process and no question was too difficult for him to address. We would be delighted to recommend Jason to any prospective vendor. Kind Regards Mary and Les Rose ========================= Omega Technology (QLD) Pty Ltd Kings Beach, Caloundra, QLD 455

• Dear Jason Hope you are well. Enclosed is a photo (not sure if you can use it as it's pretty formal!) and my testimonial below as promised: "Recently I sold my unit through Ray White Murrumba Downs. I found the owner Jason Smith to be very efficient, courteous and most importantly, reliable. Jason's honest approach was refreshing to say the least ( I had dealt with other real estate agents regarding the same property) and the value for money (no advertising fees at all!) was outstanding. Consequently Jason found a buyer for my unit within a fortnight. So, if you are thinking of buying, selling or renting your property in the near future, I would have no hesitation in recommending Jason and his team and in fact have done so already." Cheers Gabrielle Parr Murrumba Downs Investor

• I am indebted to Jason Smith from Ray White Real Estate at Murrumba Downs for his professional advice and timely communication. I was purchasing a property he had on his books at Murrumba Downs, and unforseen at the time, I had a very difficult sale of my property in NSW, however Jason gave me the encouragement to continue on with the purchase process. There were a number of occasions I contacted Jason to say I was reluctantly withdrawing from the purchase of the property at Murrumba Downs, as there was a continuing delay in the exchange of contracts of my NSW property, however he worked through a strategy to enable me to retain the purchase of the house, which I happily now own. I wouldn't be writing this if it wasn't for Jason, thank you. I would recommend Jason Smith to anyone contemplating either purchasing or selling a property. Gary Clark